Shipping & Returns

All orders are processed within 1-2 business days (Monday-Friday, excluding U.S. holidays).

Order cutoff: orders placed before 12:00 PM ET begin processing the same business day; orders placed after the cutoff or on weekends/holidays begin processing the next business day.

You will receive an order confirmation email immediately after checkout, and a second email with tracking details once your order ships.

Delivery estimates below are in business days (Mon-Fri) after your order leaves our facility and do not include the 1-2 day processing time.

• Standard Shipping — Free on orders over $50 (otherwise $6.95) — Delivery: 3-7 business days.
• Expedited Shipping — $14.95 — Delivery: 2-3 business days.
• Priority Overnight — $24.95 — Delivery: 1 business day (order before 12 PM ET; otherwise next business day).

• Standard: 4-9 business days (processing + delivery).
• Expedited: 3-5 business days (processing + delivery).
• Priority Overnight: 2-3 business days (processing + delivery).

We currently ship to all 50 U.S. states. International shipping is coming soon — subscribe to our community updates for the announcement.

You will receive a shipping confirmation email the moment your order leaves our facility. That email contains your tracking number and a direct link to the carrier’s tracking page.

Tracking may take up to 24-48 hours to show the first scan after you receive the email — this is normal.

• By email: open the shipping confirmation email and click the tracking link.
• On our tracking page: go to the Track Order page and enter your order number and email to see live status.
• Via carrier site: copy the tracking number from your email and enter it on the carrier’s website (USPS, UPS, or FedEx).
• Need help: contact us at info@vereron.com with your order number and we will assist you.

• Order Received — We have your order and payment; it is queued for processing.
• Processing — Your order is being prepared and packed.
• Shipped — Your order has left our facility; tracking is now active.
• In Transit — The carrier is moving your package toward your address.
• Out for Delivery — Your package is on the local delivery vehicle and should arrive today.
• Delivered — Your package has been delivered. If you did not receive it, check with neighbors/household and contact us within 7 days.

You may return most items within 30 days of delivery for a full refund, provided products are unused, in their original packaging, and accompanied by proof of purchase.

• Use our online return form: go to the Request a Return page, enter your order number and email, select a reason, and submit.
• We will reply with a return authorization and a prepaid return label (where applicable).
• Pack the items securely in their original packaging and drop off the package at the designated carrier.
• Prefer email? Contact us at info@vereron.com with your order number and the item(s) you wish to return.

Refunds are issued to the original payment method within 5-7 business days of receiving your return. Shipping charges are non-refundable except for defective or incorrect items.

If your order arrives damaged or is lost in transit, contact us within 7 days at info@vereron.com with photos and your order number, and we will resolve it promptly.

• Items marked final sale.
• Opened personal care, beauty, and consumable products for hygiene reasons.
• Gift cards.